Appointments

 

Get the right care, faster. The surgery isn’t always the best place for your medical issue.

  • Life threatening emergencies (examples: chest pain, sudden weakness/stroke symptoms, severe breathing difficulties, heavy bleeding) – go to A&E or call 999.
  • Minor illnesses (examples: coughs, colds, sore throats, mild rashes, blocked ears) – go to your local pharmacy. Pharmacists are qualified healthcare professional who can provide fast advice and treatment.
  • Urgent care when we are closedNHS online or call NHS 111

Request an urgent appointment for today

These appointments are reserved for urgent issues. The reception team will ask for information about your problem so that we can best assist you.

  • Telephone 015394 88484
  • Book at reception, both St Mary’s and Staveley surgeries.

Book a routine appointment

We do have evening and Saturday appointments – these can be accessed via the routes above.

Cancel or change an appointment

To cancel your appointment:

Home visits

Home visits are reserved for those who are housebound. If a home visit is necessary, please call as soon as possible in the morning. All home visits will be triaged by the doctors.

Request a sick note (fit note)

Chaperones

A chaperone will be offered to all patients undergoing an intimate examination, regardless of the patient’s or clinician’s gender. Clinicians may also request a chaperone where appropriate. A chaperone helps protect both the patient and the clinician.

Interpretation and Translation Services

We can arrange the above services in person or by telephone for patients who do not speak English. Please let us know if you need this service when booking an appointment.